Terms of Service

1. About Stellora Intelligence

Stellora Intelligence is a business intelligence and analytics platform for women's sport sponsorship, operated as a sole trader business in the United Kingdom.

The platform provides tools for women's sport clubs, brands, and agencies to track sponsorship exposure, measure ROI, evaluate deal values, and generate professional sponsorship reports.

These Terms of Service constitute a legally binding agreement between you (the Customer) and Stellora Intelligence (the Provider). References to 'we', 'us', or 'our' mean Stellora Intelligence.

2. Eligibility and access

2.1 — Invitation only access

Access to the Stellora platform is by invitation only. There is no public self-serve signup. All accounts are created by Stellora Intelligence following a discovery call and agreement of terms.

By accepting access to the platform you confirm that:

• You are acting on behalf of a legitimate business, sports club, or professional organisation
• You are at least 18 years of age
• You are authorised to enter into this agreement on behalf of your organisation
• The information you provided during the discovery call is accurate and complete

2.2 — Account types

Stellora provides four account types:

• Club — for women's sport clubs and properties tracking their sponsorship value
• Brand — for brands and sponsors evaluating and tracking their women's sport investments
• Agency — for sports marketing agencies managing multiple brand clients
• Guest — for clubs invited by a brand or agency to submit match data at no cost

2.3 — Account security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately via stelloradata.com/contact if you suspect unauthorised access to your account.

3. Subscription and payment

3.1 — Plans and pricing

Stellora offers the following subscription plans (prices subject to change with notice):

All prices shown exclude VAT. Stellora Intelligence is not currently VAT registered. No VAT is chargeable at this time. We will provide advance notice if our VAT status changes.

3.2 — Free trial

All paid plans include a 14-day free trial. During the trial period:

• You will not be charged
• You have full access to all features included in your plan
• A valid payment method is required at the start of the trial
• If you do not cancel before the trial ends your card will be charged for the first subscription period on day 15

3.3 — Payment processing

All payments are processed by Stripe, Inc. By subscribing you agree to Stripe's terms of service. Your payment details are held securely by Stripe — Stellora Intelligence does not store your card number or payment credentials.

3.4 — Automatic renewal

Subscriptions renew automatically at the end of each billing period (monthly or annual) until cancelled. You will receive an email reminder before your trial ends and before each annual renewal.

3.5 — Price changes

We may change subscription prices with at least 30 days written notice by email. Price changes take effect at your next renewal date. If you do not agree to the new price you may cancel before the renewal date.

3.6 — Cancellation

You may cancel your subscription at any time via the Billing section of your account settings (Settings → Billing → Manage billing). On cancellation:

• Your access continues until the end of your current paid period
• No refund is provided for the unused portion of a paid period
• Your data is retained for 60 days after cancellation before deletion, giving you time to export any reports or data you need

3.7 — Refund policy

We do not offer refunds for partial subscription periods. Refunds may be considered at our sole discretion in exceptional circumstances such as a technical failure that prevented access for a significant portion of a paid period. To request a refund contact us at stelloradata.com/contact.

4. Use of the platform

4.1 — Permitted use

You may use the Stellora platform only for legitimate business purposes related to women's sport sponsorship analysis, reporting, and commercial decision-making. Specifically permitted uses include:

• Submitting match and exposure data for clubs you represent or manage
• Generating sponsorship exposure reports for your partners and clients
• Researching property values and deal comparables for commercial decision-making
• Tracking renewal dates and managing your sponsorship portfolio

4.2 — Prohibited use

You must not:

• Use the platform for any unlawful purpose or in violation of any applicable law or regulation
• Attempt to gain unauthorised access to any part of the platform or to another user's account
• Reverse engineer, decompile, or attempt to extract the source code of the platform
• Resell, sublicense, or provide access to the platform to any third party not covered by your subscription
• Upload or submit false, misleading, or fabricated match data or exposure figures
• Use automated bots, scrapers, or other tools to extract data from the platform in bulk without our written permission
• Interfere with or disrupt the security or performance of the platform
• Upload any content that is illegal, defamatory, or infringes any third party intellectual property rights

4.3 — Data accuracy

You are responsible for the accuracy of all data you submit to the platform including match details, attendance figures, social media metrics, and sponsor visibility information. Stellora Intelligence processes submitted data in good faith. Submitting false or misleading data may result in suspension or termination of your account.

5. Market research data and disclaimers

5.1 — Nature of research data

The Stellora platform includes a market research database of publicly available information about women's sport properties and sponsorship deals. This data is compiled from public sources including club press releases, league announcements, and reputable trade publications.

5.2 — Data accuracy disclaimer

Stellora Intelligence makes reasonable efforts to ensure the accuracy of market research data but cannot guarantee its completeness or accuracy. Specifically:

• Deal estimates and value ranges are based on comparable publicly disclosed deals and are indicative only
• Confidence levels (High, Medium, Low) reflect the quantity and quality of available comparable data — they are not independent valuations
• Property scores are based on publicly available metrics and our own assessment methodology — they are not independent audits
• Market research data may not reflect recent changes that have not yet been publicly announced

5.3 — Not financial or legal advice

Nothing in the Stellora platform constitutes financial advice, legal advice, or a recommendation to enter into or avoid any particular commercial arrangement. All platform data is provided for research and information purposes only.

You should conduct your own independent due diligence and seek appropriate professional advice before making commercial decisions based on data provided by the platform.

5.4 — No endorsement

The appearance of a club, brand, or organisation in the Stellora market research database does not imply any commercial relationship with, endorsement by, or partnership with Stellora Intelligence unless explicitly stated.

6. Intellectual property

6.1 — Stellora's intellectual property

Stellora Intelligence owns or licenses all intellectual property rights in the platform including:

• The software, code, and technical infrastructure
• The platform's visual design, branding, and user interface
• The sponsorship measurement methodology and calculation frameworks
• The market research database structure, scoring models, and analytical frameworks
• All AI-generated content, reports, and analysis produced by the platform

Nothing in these Terms transfers ownership of any Stellora intellectual property to you.

6.2 — Your data

You retain all ownership of data you submit to the platform including match records, exposure data, and organisational information. By submitting data to Stellora you grant us a limited licence to process, store, and use that data to provide the platform services and to generate anonymised aggregated benchmarks.

We will not share your specific organisational data with other customers without your explicit written consent.

6.3 — Feedback

If you provide suggestions or feedback about the platform you grant Stellora Intelligence the right to use that feedback without restriction or obligation to you.

7. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with these Terms, including but not limited to:

• Customer deal values and commercial terms disclosed to Stellora
• Stellora's proprietary methodology, algorithms, and scoring models
• Any information either party designates as confidential

This obligation does not apply to information that is or becomes publicly available, was already known to the receiving party, or must be disclosed by law.

8. Limitation of liability

8.1 — Platform availability

We aim to provide the platform with 99% uptime but do not guarantee uninterrupted availability. We are not liable for any loss arising from temporary unavailability of the platform due to maintenance, technical issues, or circumstances outside our control.

8.2 — Data loss

We take reasonable steps to back up platform data but are not liable for any loss of data arising from technical failure, provided we have taken reasonable precautions. We recommend downloading and retaining copies of important reports.

8.3 — Consequential loss

To the maximum extent permitted by applicable law, Stellora Intelligence shall not be liable for:

• Loss of profits or revenue
• Loss of business or commercial opportunity
• Loss of anticipated savings
• Any indirect, special, or consequential loss

8.4 — Cap on liability

Our total liability to you for any claim arising under or in connection with these Terms shall not exceed the total subscription fees paid by you in the 12 months preceding the claim.

8.5 — Nothing in these Terms excludes liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded under applicable law

9. Data protection

Each party agrees to comply with applicable data protection legislation including UK GDPR and the Data Protection Act 2018.

Where Stellora processes personal data on your behalf (for example match submission data containing individual names) we act as a Data Processor. The terms of our processing are set out in our Privacy Policy at stelloradata.com/privacy.

Where required by UK GDPR we will enter into a separate Data Processing Agreement with you. Please contact us at stelloradata.com/contact to request a DPA.

10. Termination

10.1 — Termination by you

You may terminate your subscription at any time by cancelling via the billing portal (Settings → Billing → Manage billing). Termination takes effect at the end of your current paid period.

10.2 — Termination by us

We may suspend or terminate your access to the platform immediately and without notice if:

• You materially breach these Terms and fail to remedy the breach within 14 days of written notice
• You submit false or fraudulent data to the platform
• Your account is used in a way that poses a security risk to the platform or other users
• Payment is not received after multiple failed attempts
• We are required to do so by law

10.3 — Effect of termination

On termination your access to the platform ceases. We will retain your data for 60 days to allow you to export any necessary information, after which it will be deleted in accordance with our Privacy Policy. All clauses of these Terms that by their nature should survive termination will do so.

11. Changes to the service and these terms

We may update these Terms from time to time. We will notify you of any material changes by email at least 30 days before they take effect. Your continued use of the platform after changes take effect constitutes your acceptance of the new Terms.

We may also modify or discontinue features of the platform with reasonable notice. We will not make changes that fundamentally undermine the core functionality you subscribed for without offering you the right to cancel without penalty.

12. General

12.1 — Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12.2 — Entire agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Stellora Intelligence in relation to the platform and supersede all prior agreements and understandings.

12.3 — Severability

If any provision of these Terms is found to be invalid or unenforceable it shall be severed from the remaining provisions which shall continue in full force and effect.

12.4 — Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in future.

12.5 — Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations to a successor business.

12.6 — Force majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control including acts of God, natural disasters, pandemic, government action, or failure of third party infrastructure.

13. Contact us

For any questions about these Terms please contact us at stelloradata.com/contact. We aim to respond to all enquiries within 5 working days.