Stellora Intelligence
Cookie Policy
Last updated: August 2026
If you have questions about this policy please contact us at stelloradata.com/contact
This Cookie Policy explains how Stellora Intelligence uses cookies and similar technologies on stelloradata.com. It is written to comply with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and store preferences or session information.
Similar technologies include local storage, session storage, and pixel tags — we refer to all of these collectively as 'cookies' in this policy.
2. How we use cookies
We use cookies for the following purposes:
- To keep you logged in to your Stellora account during your session
- To remember your cookie consent preference so we do not ask you repeatedly
- To maintain the security of your session
- To understand how the platform is used so we can improve it (only with your consent)
We do not use cookies for advertising, behavioural tracking, or selling data to third parties.
3. Types of cookies we use
3.1 — Essential cookies (always active)
These cookies are necessary for the website to function and cannot be switched off. They do not store any personally identifiable information beyond what is necessary for the session to work.
| Cookie name | Purpose and details |
|---|---|
| stellora-auth-token | Authentication session token. Keeps you logged in. Expires when you log out or after 24 hours of inactivity. Set by: our database provider. |
| stellora_cookie_consent | Records your cookie consent choice (all or essential only). Expires after 365 days. Set by: Stellora Intelligence. |
| sb-access-token | Session access token used for API authentication. Session cookie — expires when browser is closed. Set by: our database provider. |
| sb-refresh-token | Token used to refresh your session without requiring you to log in again. Expires after 7 days. Set by: our database provider. |
3.2 — Functional cookies (with your consent)
These cookies allow the website to remember choices you make and provide enhanced features. We only set these if you click 'Accept all' on the cookie banner.
| Cookie name | Purpose and details |
|---|---|
| stellora-preferences | Stores your dashboard preferences such as selected date ranges and filters. Session-based. Set by: Stellora Intelligence. |
| stellora-dismissed-hints | Remembers which onboarding hints you have dismissed. Expires after 90 days. Set by: Stellora Intelligence. |
3.3 — Third party cookies
Some third party services we use may set their own cookies. We have no direct control over these cookies. Where possible we configure these services to minimise unnecessary data collection.
| Third party | Purpose |
|---|---|
| Stripe | Stripe may set cookies during the payment checkout process to prevent fraud and ensure payment security. These are only active on Stripe's hosted checkout pages. See stripe.com/cookie-settings. |
| If you connect your Google Analytics or YouTube account, Google may set cookies on their authorisation pages during the OAuth flow. These are only active on Google's own pages. |
4. What we do NOT do with cookies
- We do not use advertising or tracking cookies
- We do not share cookie data with advertisers
- We do not use cookies to build profiles for targeted advertising
- We do not allow third party advertisers to set cookies on stelloradata.com
5. Your cookie choices
5.1 — Cookie consent banner
When you first visit stelloradata.com you will see a cookie consent banner offering two choices:
- Accept all — enables both essential and functional cookies
- Essential only — enables only the cookies strictly necessary for the site to work
Your choice is stored for 12 months. You can change your preference at any time using the 'Manage cookie preferences' link in the website footer.
5.2 — Browser settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are set
- Delete individual or all cookies
- Block cookies from specific websites
- Block all third party cookies
Please note that disabling essential cookies may prevent you from logging in or using the Stellora platform.
For guidance on managing cookies in your browser:
- Google Chrome: support.google.com/chrome
- Mozilla Firefox: support.mozilla.org
- Apple Safari: support.apple.com
- Microsoft Edge: support.microsoft.com
6. Local storage
In addition to cookies we use browser local storage to persist your cookie consent preference and certain user interface preferences. Local storage is stored on your device and is not transmitted to our servers. You can clear local storage through your browser's developer tools or by clearing your browser data.
7. Changes to this policy
We may update this Cookie Policy as our use of cookies changes or as required by law. We will notify active subscribers of any material changes. The current version is always at stelloradata.com/cookies.
8. Contact us
If you have questions about how we use cookies please contact us at stelloradata.com/contact.